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Dear Demetrio,
It has taken me a few days to write this email
but it does not diminish how important this email
is. I am writing to you to tell you how personable,
professional, resourceful, and patient Albert
was when I booked our cruise on the Norway. Albert
was so helpful and a joy to speak with. It is
so pleasant to speak with someone of his caliber,
especially in this day and time. I will definitely
book with you again! Thanks for Everything!
C.S.
October 17, 2002
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Dear Sir:
I wanted to send you a quick note to let you
know how pleased my family and I were about the
service we received from Seven Blue Seas and in
particular Albert. In late August I began correspondence
with Albert trying to find a cruise to take my
family and friends on for my father's 50th birthday.
From the beginning Albert displayed professionalism
and patience with my many questions and requests
in looking for the perfect cruise that would suit
our timeline and most importantly, our budget.
Albert was able to find us a cruise within our
budget and through about 30 phone calls was able
to successfully book 18 total people on the Carnival
Spirit leaving San Diego on October 19th. Albert
was always helpful and very informative during
the month or so that I dealt with him on the phone.
Whether we were changing people out of one room
and adding them to another or looking for another
room for two people who decided very late to come
on our vacation with us; Albert was there and
very responsive. His can-do attitude was always
apparent and he continued to let me know that
things would work out for the best (even when
I had my own doubts).
As the cruise neared Albert called me and kept
me up to date with what was going on with the
cruise booking, which allowed me not to have to
worry too much about things. Being upgraded was
the next surprise Albert had in store for my family
which was fantastic and it made our cruise much
more relaxing and a lot less cramped! In addition,
Albert took care of us on the ship as we received
champagne and chocolate covered strawberries in
our room. Our cruise would not have been as fun
as it was if it had not been for the hard work
Albert did on our behalf. His special touches
and good natured personality made my experience
with Seven Blue Seas the best I've ever experienced!
I hope that in the future Albert is rewarded for
his hard work and dedication in making your clients'
cruise bookings easy, hassle-free and most of
all enjoyable---he certainly made my family's
that and much, much more. Due to Albert's dedication
and care I will definitely be using Seven Blue
Seas in the future for my cruise bookings and
recommending it to other people in search of a
full service cruise agency like yours. Thank you
for taking the time to read this.
Sincerely,
H. S.
San Mateo, CA
November 4, 2002
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The words Thank You seem so small to express
to you how much your kindness meant to Doug and
I. I felt so important when I walked into our
cabin and had champagne chilling and a beautiful
plate of assorted chocolates waiting for us.
Thank you so much for all your kindness, I have
recommended you and your company to all our friends
and hope that we will be booking our next cruise
real soon with you.
Again, I thank you from the bottom of my heart
and I wish you nothing but the best.
Sincerely,
J.C.
January 27, 2003
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Demetrio,
I just wanted to thank you for helping me out
with my cruise. We had a wonderful time and it
was the perfect way to celebrate a birthday. The
ship was beyond my expectations.... The Fascination
was certainly fascinating...
Thank you so much for your assistance... It was
a dream.
God Bless,
S.R.
January 21, 2003
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Dear Irma,
I would like to thank you for helping us plan
our 1st cruise, it was Great! The upgrade we had
was wonderful and even better than anticipated
(it was a suite!!)
Thank you again for all your help in planning
the cruise and answering all of our questions.
We look forward to working with you again.
C.W.
J.W.
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Hi Demetrio,
I just returned from my cruise last night. It
was the most fun I've ever had (and I travel A
LOT)
I am totally hooked on cruises now!!!
Thanks for everything.
M.H.
October 18, 2002
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