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Customer Service

Need Help Making a Cruise Reservation?
We're here for you. For questions regarding new cruise reservations,booking a group,or online booking procedures or problems,please contact us by e-mail or though the following phone number:
  By Email: (Click here for Sales Support form)
  Office Hours:
     Monday - Friday 7am - 5pm PT
     Sat./Sun. Closed

Need Help with an Existing Cruise Reservation?
Maybe the answer to your question is right here in our FAQ list - Frequently Asked Questions.
If you have questions about an existing reservation - when to expect cruise documents; name changes; cross referencing of bookings; making dining requests or special requests; pre-registration; air or transfer arrangements; cruise cancellations or refunds, contact us at the following e-mail address:
  By Email: (Click here for Sales Support form)

Have Some Feedback for Us?
We'd love to hear from you. If you have comments, suggestions, corrections or updates regarding our website's content, please let us know. Of course, if you're experiencing website technical problems let us know as soon as possible so we can correct the problem. Additionally, if you're back from your cruise and would like to pass along comments, compliments (or complaints) here's how to contact us:
  By Email: (Click here for Feedback form)

Need to Contact our Corporate Offices?


  By Email: (Click here for Corporate form)
  



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