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Frequently Asked Questions (FAQs)


 What kind of travel documents do I need to cruise?
    
 What if Iím not a US citizen?
    
 What is a visa? Do I need one to cruise?
    
 I'm traveling with children. What special documentation is required for them?
    
 Iím going on an Alaska cruise. Why on earth do I need a passport?
    
 What inoculations will I need?
    
 When will can I expect to receive my Cruise Documents? And what are "cruise documents?"
    
 What is cruise "Pre-Registration" or "Check-in"? How do I pre-register or check-in for my cruise?
    
 What are the age restrictions for cruise travel? Alcohol? Gaming?
    
 Where can I find information on the safety of a country I may be visiting?
    
 Iím taking prescription medications. Will I have problems bringing the pills I need?
    
 Do I have to make my own travel arrangements to get to the ship?
    
 Where can I get information (driving directions, parking fees) about my port of embarkation?
    
 My cruise travels entirely within the State of Hawaii. Do I need a passport?
    


 What kind of travel documents do I need to cruise?
    
      Get yourself a passport! If you already have one, be sure it has at least 6 months remaining validity beyond the debarkation date of your cruise. With heightened worldwide security, it is becoming increasingly difficult to travel from the country without a passport. Here's what you need to know:

  • Beginning January 23, 2007, all persons, including U.S. citizens, traveling by air between the United States and Canada, Mexico, Central and South America, the Caribbean, and Bermuda will be required to present a valid passport, Air NEXUS card, or U.S. Coast Guard Merchant Mariner Document. If your cruise departs or returns to any of the above listed countries outside of the United States and you are traveling to and from your cruise by air to a point outside of the United States, the above update applies effective January 23, 2007.
  • As early as January 1, 2008, all persons, including U.S. citizens, traveling between the U.S. and Canada, Mexico, Central and South America, the Caribbean, and Bermuda by land or sea, may be required to present a valid passport or other documents as determined by the Department of Homeland Security. While recent legislative changes permit a later deadline, the Departments of State and Homeland Security are working to meet all requirements as soon as possible. Ample advance notice will be provided to enable the public to obtain passports or passport cards for land/sea entries.
  • Non U.S. Citizens: You will need a valid passport and, in some cases, a visa. If you live in the U.S., you will also need the original copy of your Alien Registration Car (ARC or "Green Card") and any other documentation the countries on your itinerary may require due to your alien status.
  • If you're a U.S. citizen traveling ENTIRELY within the U.S. to board a ship which sails entirely within the U.S. (an intra-Hawaii cruise on Norwegian Cruise Lines, for example), you do not need a passport.

Cruise Note:. Federal requirements regarding necessary documentation for U.S.citizens returning from foreign countries is under continued review. Though we will do our best to provide the most updated information, we suggest you consult the official U.S. Department of State website for the very latest updates. Click on the following link to access that website: - U.S.Department of State -

Cruise Tip:. For information on obtaining or renewing a passport, visit the State Department's Website. Click the following link to access that website: - U.S. Department of State - Passports - U.S. passports are valid for 10 years.

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 What if Iím not a US citizen?
    
      If youíre residing in the United States but youíre not a citizen, be sure you bring your Alien Registration Card as well as a valid passport with any required visas and photo IDs. You may need additional visas for your trip. Please check with your consulate or the consulates of the countries you are traveling to. You may not be allowed to board the ship without the proper documents.
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 What is a visa? Do I need one to cruise?
    
      A visa is an endorsement in the passport showing that the person has been granted official entry into, or passage through, a specified country. Not all countries require a visa of all non-citizens; such requirements depend on your particular citizenship and the nature of your travel. Depending on your cruise itinerary, visas may be required in certain ports of call.

Cruise Specialists at 7 Blue Seas can provide you the necessary information on any visa(s) you may need. Make sure that you follow the instructions because you may not be allowed to board the ship without the proper documentation. In all cases, it is the responsibility of the passenger to be sure he or she is in possession of all necessary travel documents before travel commences.

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 I'm traveling with children. What special documentation is required for them?
    
      Children require passports. Passport rules used to apply only to children age 16 and over. Those rules have changed! For specific rules and regulations applying to application or renewal of passports for children, visit the State Department's Website.

If you are a single parent traveling with children, you should bring a notarized statement from the other parent allowing you to travel outside of the country with the child. If the other parent is deceased, you will need to bring a copy of the death certificate.

With most cruise lines, children traveling with neither parent can not travel unless in possession of a notarized letter of consent signed by both parents or legal guardian.

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 Iím going on an Alaska cruise. Why on earth do I need a passport?
    
      Look at your cruise itinerary again! You are either leaving from, stopping in, or ending up in CANADA. Therefore, a passport is required.
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 What inoculations will I need?
    
      It depends on where youíre going. For most Caribbean, North American, and European destinations there are few, if any, inoculation requirements. But a number of international destinations require proof of certain inoculations.

Passengers on international cruises are advised to check with the Center of Disease Control (www.cdc.gov) or your doctor regarding inoculation requirements in the ports they will be visiting. Some exotic ports strictly enforce these requirements and will not let you disembark without proof of inoculation.

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 When will can I expect to receive my Cruise Documents? And what are "cruise documents?"
    
      You'll receive several sets of documents from 7 Blue Seas, as well as your final Document Package issued by the cruise line. Here's how it works:

  • Booking Confirmation/Invoice. If you book online or with an agent at our Call Center, you'll receive a detailed e-mail summary of your cruise booking along with deposit amount received and final payment due dates. (If your booking is made close to sailing date, full payment may be required.)
  • Pre-cruise Documents. After you have paid your deposit, a few cruise lines (Princess, for example) will send out "pre-cruise" information regarding shore excursions, immigration forms, and other information.
  • Final Payment Confirmation/Invoice. Once final payment has been received and processed, another e-mail is sent by 7 Blue Seas to confirm that final payment status.
  • Cruise Documents. Final cruise documents are generally sent 2 to 3 weeks prior to cruise departure. Cruise documents include passage tickets, port information, ship contact information, shore excursion and cruise question-and-answer booklets, baggage tags and other sales materials. However, these documents are usually withheld by the cruise line until customers have "pre-registered" (i.e. provided passport numbers, etc.). Most cruise lines now offer "online pre-registration" {see below under "What is Pre-Registration"). A few cruise lines now offer advance online check-in, as well, further smoothing the pierside check-in process.

Cruise Note: The above procedure may vary, particularly if your cruise reservation is received within 3 weeks of cruise date. If you place your reservations within 21 days of sailing, cruise lines will not issue a "paper" cruise documentation package. Instead, most will either issue "e-documents" or hold your cruise documents at the pier for your pick-up prior to check-in.

Cruise Note: Always be sure that all passenger names on all Cruise Documents appear exactly as they do on all required Travel Documents!

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 What is cruise "Pre-Registration" or "Check-in"? How do I pre-register or check-in for my cruise?
    
      

To expedite immigration procedures, cruise lines may require that you pre-register or "check-in" with them either online or by fax or mail.

Pre-Registration Links
Carnival Oceania
Celebrity Princess
Costa Regent Seven Seas*
Crystal Royal Caribbean
Cunard Seabourn
Disney Silversea*
Holland America Windstar
Norwegian
* These cruise lines do not provide online registration at this time. 7 Blue Seas (or the cruise line) will forward all necessary pre-registration documents to passengers for completion.
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 What are the age restrictions for cruise travel? Alcohol? Gaming?
    
      Generally, cruise lines wonít accept anyone under the age of 21 unless accompanied by an adult aged 25 or over. Underage married couples are the exception, but written proof of marriage is required.

  • Bars generally restrict alcoholic beverages to guests 21 or over.
  • Casino Gaming is generally limited to guests age 18 or older.
  • Health spas are generally limited to guests age 18 or older, unless accompanied by an adult.
  • Fitness Centers (gyms) are generally limited to guests age 16 or older, unless accompanied by an adult.

Many cruise ships offer "adults-only" pools, sunning areas or late-night entertainment venues. Age restrictions vary but are always posted.

Cruise Note: Some cruise lines permit wine and/or beer consumption for passengers age 18 or above. These policies are frequently changed and may even vary depending on the cruise itinerary.

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 Where can I find information on the safety of a country I may be visiting?
    
      The U.S. Department of State maintains a "Current Travel Warnings" list of countries it recommends you avoid. Keep in mind that cruise lines monitor this and simliar lists and may alter your itinerary - even after embarkation - should events warrant. - Click here -
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 Iím taking prescription medications. Will I have problems bringing the pills I need?
    
      No. Just be sure to leave them in their original prescription containers. Also, be sure that your prescription medications will be sufficient to cover the duration of your cruise - plus a few days. Re-filling subscriptions in some ports can be difficult and often time-consuming.

Cruise Tip: Donít ever pack prescription medicine in checked checked luggage. Thatís what your carry on luggage is for!

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 Do I have to make my own travel arrangements to get to the ship?
    
      No. All major cruise lines offer "air programs" which allow you to purchase air travel to and from your cruise through the cruise line. In most cases, the airlines featured are major carriers with whom you're familiar; occassionally, charter airlines may be utilized.

These programs are optional at extra cost. In many cases, the air programs include ground transfers between airports and the ship. Most cruise lines, for various added fees, will allow you to request specific carriers, routings, travel times, alternate dates of travel and upgrades.

Alternatively, you're welcomed to arrange independent travel to and from your cruise; in fact, most cruise passengers in most cruise regions do exactly that. However, be sure to consider the following suggestions:

  • Watch your arrival/departure flight times! If your ship departs Ft. Lauderdale at 5pm, don't schedule your flight arrival for 4pm. And even if your Alaska cruise arrives Vancouver at 6am, don't book your return flight at 8am. Cruise lines have minimumn connecting times between ship and airport; call us for those guidelines. Keep time zones in mind, too!
  • Mind the Weather! For example, if you're flying from the Midwest to Florida for your February cruise, why not schedule an overnight in Florida before your ship sails? Winter weather, in particular, can raise havoc with flight schedules. Always allow an extra cushion of travel time.
  • Purchase Trip/Travel Insurance! A variety of programs are available, with a variety of coverage options. Choose one that may help you best should you encounter delays or cancellations on route to or from your cruise.
The staff at 7 Blue Seas may assist you in choosing your airline or guide you in selecting the best travel times, but we cannot make reservations or issue tickets for airline travel.

So, which is better - making your own airline reservations or giving that responsibility to the cruise line? Read on for the "Pros and Cons" of each.

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 Where can I get information (driving directions, parking fees) about my port of embarkation?
    
      
REGIONS:
see EAST COAST ports see WEST COAST ports
see FLORIDA ports see SAN JUAN port
see GULF OF MEXICO ports

EAST COAST
Baltimore
Port of Baltimore Cruise Terminal
South Locust Point (adjacent to I-95)
Boston
Black Falcon Cruise Terminal
One Black Falcon Avenue
Boston, Massachusetts
Tel: (617) 330-1500
Charleston
196 Concord Street
Charleston, SC
Montreal
Port of Montreal Building
Wing No. 1, Citť du Havre
Montreal, Quebec H3C 3R5
Telephone: (514) 283-7011
e-mail: info@port-montreal.com
New York City-Manhattan
New York City Passenger Ship Terminal
711 12th Avenue
New York, NY 10019
Tel: (212) 246-5450
Driving Directions -click here-
and click on "Directions and Transport"
to the left
Parking Info -click here-
and click on "Parking" to the left
New York City - Brooklyn
Brooklyn Cruise Terminal
Bowne Street
Brooklyn, New York
-more Specific Information not yet available-
Driving Directions -click here-
Parking Info -click here-
New York City/New Jersey
Cape Liberty Cruise Port
14 Port Terminal Boulevard
Bayonne, NJ 07002-5038
Tel: (201) 823-
Driving Directions -click here-
Parking Info -click here-
Philadelphia
Philadelphia Cruise Terminal, Philadephia Naval Business Center
5100 South Broad Street, Building #3
Philadelphia, PA 19112
Tel: 856-968-2052 and 215-462-6790
FLORIDA
Fort Lauderdale
Jacksonville
9810 August Drive
Jacksonville, FL 32226
Miami
1015 N. America Way
Miami, Florida 33132
Port Canaveral
Tampa
Tampa Port Autority International Headquarters
1101 Channelside Drive
Tampa, FL 33602
GULF OF MEXICO
Galveston
Terminal 1: 2502 Harborside Drive
Terminal 2: 2702 Harborside Drive
Houston
Barbours Cut Terminal , Pier C-7
820 North L St.
Morgan's Point, Texas 77572
New Orleans
Mobile
Port of Mobile
Alabama State Docks
Intersection of Beauregard Road and Water Street
Mobile, AL
WEST COAST
Los Angeles - Long Beach
231 Windsor Way
Long Beach, California 90802
Los Angeles - San Pedro
World Cruise Center
Berth 91/92 and 93A/93B
San Pedro, CA 90731
San Diego
B Street Cruise Ship Terminal
San Diego
Port Info-click here-
San Francisco
Pier 35
San Francisco, CA 94111
Tel: (415) 274-0528
Port Info -click here-
Seattle
Terminal 30 Cruise Facility (for Holland America and Princess)
2431 East Marginal Way South
Seattle, WA 98121
Bell Street Pier Cruise Terminal (for Celebrity & Norwegian Cruise Lines)
Pier 66
2225 Alaskan Way
Seattle, WA 98121
Tel: (206) 615-3900
Terminal 30 -click here- Pier 66-click here-
Vancouver
Canada Place
999 Canada Place
Ballantyne
655 Centennial Road
SAN JUAN
Old San Juan Pier Terminal
Paseo Gilberto Concepcion de Gracia
San Juan, PR
  • Exit the airport and take Baldorioty Avenue
  • Follow Baldorioty Avenue to Puentes Dos Hermanos (Condado Lagoon)
  • Stay in the left-hand lane and enter Puerta de Tierra
  • After three traffic lights you will see the waterfront
  • Stay on Concepcion de Gracias Avenue and you will see the pier
  • 12 miles to pier, approximate driving time 45 minutes
  • Note: There are no parking facilities at the Port of San Juan
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     My cruise travels entirely within the State of Hawaii. Do I need a passport?
        
          No - but you must provide valid photo identification. That photo identification may be one of the following:
    1. Valid Passport
    2. Government Issued Photo ID
    3. Valid Driver's License that Includes your Photograph

    For up-to-date information regarding NCL America vessels and necessary documentation, please visit their site. Click Here

    Only NCL America - a division of Norwegian Cruise Lines - is authorized by the U.S. Government to operate entirely within the State of Hawaii or entirely between the U.S. mainland and Hawaii. It is a "U.S.-flagged carrier" and as such may operate intra-state cruise itineraries with no foreign ports of call. The following vessels are operated by NCL America: Pride of Aloha, Pride of America and Pride of Hawaii.

    Cruise Note: If you're not a U.S. citizen, travel into the State of Hawaii - or any other state in the U.S. - may require international travel documents such as a passport.

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